777jays Privacy Policy – Our Commitment to Protecting Your Data

1. Introduction & scope

This Privacy Policy ("Policy") governs the data protection practices between 777jays ("we", "us", "the Platform") and users of the 777jays.click website ("you", "your"). By accessing this site or using any of our services, you are deemed to have accepted the terms of this Policy.

777jays believes privacy is a fundamental right. Many online platforms in Bangladesh are not transparent about how they handle user data. We want to be different. That is why this page explains everything openly and in straightforward terms.

This policy applies to: website visitors, registered members, support service users, and anyone using any service provided by 777jays.

2. What Information We Collect

777jays collects two types of information — what you provide directly, and what is collected automatically.

Information You Provide:

• Registration Information: Name, mobile number, password, and date of birth where applicable.
• Payment Information: bKash, Nagad, or Rocket number – for processing transactions.
• Identity Verification (KYC): A copy of your national ID or passport — required for large transactions.
• Support Contact: What you share with us via live chat or email.
• Profile Information: Gaming preferences, language settings, and communication preferences.

Automatically Collected Data:

• Log Data: IP address, login time, browser type, and operating system.
• Device Information: Screen resolution, device model, and device identifiers.
• Session Information: Duration of access and pages visited.
• Gaming Activity: Bet amounts, win records, and game selections.
• Cookies: Session management via browser cookies.

3. Why We Use Your Information

777jays uses your information only for specific purposes. It is never used beyond those purposes.

• Service Delivery: To manage your account, process transactions, and ensure uninterrupted gaming services.
• Identity Verification: To verify that each account belongs to a real individual and that age requirements have been met.
• Fraud Prevention: To detect multiple accounts, stolen payment methods, and bonus abuse.
• Support Services: To understand your issue history and provide faster, more effective assistance.
• Responsible Gaming: To detect unusual betting patterns and offer timely support when needed.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Platform Improvement: To improve overall user experience and technology (based on non-personally identifiable information).

4. Who your information may be shared with

777jays takes great care when it comes to sharing your data externally. Information may only be shared in the limited circumstances outlined below:

Payment processors:

Only the payment information necessary to process transactions with bKash, Nagad, Rocket, and banks is shared. Each of these providers is subject to their own privacy policy.

Game providers:

Game providers such as Evolution Gaming, Pragmatic Play, and JILI may receive minimal session data necessary to run their games. They operate as 777jays partners and are bound by strict data protection agreements.

Legal authorities:

We may be required to disclose information to authorities in response to a court order or legal obligation. This is not voluntary — it is a legal requirement.

Technology Service Providers:

Limited technical data may be shared with service providers such as server hosting, cybersecurity, or software vendors. All such partners operate under strict confidentiality agreements.

5. Data Retention & Security

Your data is stored on secure servers that meet international standards. These servers are monitored around the clock and backed up on a regular basis.

Key security measures in place at 777jays:

• SSL/TLS 1.3 encryption – applied during data transfer.
• AES-256 encryption — applied when data is stored in the database.
• Firewall & Intrusion Detection System.
• Regular penetration testing.
• Strict staff access controls — only authorised personnel can view specific data on a need-to-know basis.
• Automated alert system to detect suspicious activity.

In the event of a data breach (which we make every effort to prevent), affected users will be notified within the timeframe required by applicable law.

6. Cookie Policy

Cookies are small text files stored in your browser. 777jays uses cookies to improve your experience on the site. The types of cookies we use:

• Essential cookies: To maintain your login session and ensure security. The site cannot function without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytical Cookies: To understand which pages are visited most on the site (not personally identifiable).

Most browsers allow you to disable cookies. However, disabling essential cookies may cause certain features on 777jays to stop working properly.

7. Your Data Rights

You have clear rights over your personal data. 777jays respects those rights and is committed to responding to any requests you make.

8. Protection of Minors

777jays strictly enforces its minor protection policy. No one under the age of 18 is permitted to use our services, and no data is collected from minors.

If we become aware that personal data of a minor has been collected unintentionally, that data will be deleted immediately and the associated account will be closed.

A note for parents – if you believe your child has registered on 777jays without your knowledge, please contact support@777jays.click immediately. We will take prompt action.

9. International Data Transfers

777jays is an international platform. In some cases, your data may be processed or stored on servers outside Bangladesh — such as game servers or payment gateways.

For international data transfers, 777jays ensures:

• The receiving country or organization maintains adequate data protection standards.
• Strict data processing agreements are in place with all partner organizations.
• Encryption is always used when transferring data.

10. Changes to the Privacy Policy

777jays may update this Privacy Policy from time to time. Any changes will be reflected in the "Last Updated" date at the top of the page. For significant changes, we will notify you via SMS to your registered mobile number or through an in-platform notification.

Continued use of the service after any changes will be considered acceptance of the updated policy. We recommend reviewing this page from time to time.

11. Contact & Complaints

For any questions, requests, or complaints regarding this Privacy Policy, please get in touch with us:

• Email: support@777jays.click
• Live chat: Help Center Via the page 24/7
• Response time: Usually within 72 hours

Upon receiving a data rights request (access, correction, or deletion), 777jays will respond within 30 days. If a request is complex and requires additional time, you will be informed in advance.